Frequently asked questions
What exactly are "excess proceeds" or "surplus funds" and how might they relate to me or my family?
Excess proceeds, also called surplus funds, are leftover money from a tax sale. When a property is sold and brings in more than what was owed in taxes, fees, and costs, the extra money doesn’t disappear—it often belongs to the former owner or their family. If you or a loved one lost property in a tax sale, there’s a chance this money is being held and waiting to be claimed.
What's the process for recovering these funds with Turner Asset Recovery, and what exactly will you do for me?
First, we check to see if money is being held for you. If it is, we gather the needed documents, prepare the claim, and guide you through each step until the funds are released. You don’t have to figure it out on your own—we handle the paperwork and keep you informed the whole way.
How much does it cost to use your service, and when do I pay?
There is no upfront cost to use our service. You only pay if the money is successfully recovered for you. Our fee comes out of the funds recovered at a fixed percentage.
Is Turner Asset Recovery a government agency, or how are you different?
No, TAR is not a government agency. We are a private company based in Memphis, Tennessee. The difference is that we work directly with you, explain things in plain language, and help with the paperwork if you want assistance. You are always allowed to claim the funds on your own for free.
How long does it take to receive my check?
The Shelby County Chancellor Clerk office can take upwards to thirty days on filing. Check disbursement can be between thirty and ninety days with the latest being up to six months.